Shipping policy

Delivery (Shipping) Policy

Last updated: 29 October 2026

Where we deliver

We deliver to our partner hotels and to addresses within each restaurant's delivery area. Available restaurants are shown based on your delivery location.

Delivery times and fees

The estimated delivery time and the delivery fee are shown at checkout before you pay. Times can vary with demand, traffic and weather; you can follow your order status in the app.

Receiving your order

Please provide your hotel name and room number. Depending on hotel rules, orders are handed to you at the room or left with the reception, who will contact you. Please keep your phone reachable while the order is on its way.

Problems with delivery

If your order does not arrive or arrives incomplete, see our Refund Policy or contact us.

Contact us

TUNAKSOY LTD
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: info@foodizly.com
Phone: +44 7782 288907